What customer support options are available?
- Product support:
- Phone and chat support during business hours (US West Coast)
- Zoom live screenshare troubleshooting
- Product support center with easy-to-follow guides and tutorials.
- 30-Day done-for-you onboarding:
- 1:1 time with an expert to set up and launch your first referral program, train your staff, and provide launch-day support.
- Available for a one-time fee of $999.
- Dedicated monthly expert support:
- Single point of contact for personalized support.
- Monthly 2-hour expert session to help scale your referral program.
- Available for $500/month subscription.